ck44's commitment to responsible gaming
Gaming is for entertainment — not stress. ck44 believes every player has the right to play in a safe and controlled environment. On this page you will find out how to keep yourself protected.
This site is not for anyone under 21
Opening an account at ck44 and taking part in all casino and betting activities is permitted for players aged 21 or above only. Age is verified during account registration, and additional documents may be requested if necessary.
We are committed to keeping minors away from gaming. If you suspect that a minor is playing using someone else's account, please notify us immediately via live chat.
What responsible gaming is and why it matters
Casino and sports betting can be a legitimate form of entertainment — but only when played within limits. Responsible gaming means staying consciously in control of your time, money and emotions. ck44 does not treat this as just part of a policy — it is a genuine commitment to every member.
Before you play, ask yourself: how much can you spend today? How long will you play? Are you trying to chase losses? Honest answers to these simple questions keep you safe. Our Terms and Conditions contain detailed guidelines on gaming behaviour that every member should read.
Accepting a loss is part of the game. Going beyond your budget to chase losses is never a solution — it only makes the problem worse. Using ck44's tools, you can set limits in advance so that a rushed decision does not lead you astray.
Under our Privacy Policy, your gaming patterns and account information are kept fully secure. We use this information solely to improve responsible gaming.
Quick reminders
- Set a fixed budget before you play
- Treat any losses as the cost of entertainment
- Take breaks from time to time
- Never play with borrowed money
- Avoid playing under the influence of alcohol or other substances
- There is no guarantee of winning — always keep that in mind
Self-limits and protection tools
ck44 provides several tools to help you stay in control of your gaming experience. Contact us via live chat or email to activate them.
Deposit limit
Set a limit on your daily, weekly or monthly deposits. Once a limit is set, reducing it takes effect immediately; increasing it is subject to a waiting period.
Loss limit
Set a maximum loss amount for a given period. When the limit is reached, betting will stop automatically.
Session time limit
Decide in advance how many hours you will play in one session. When the time is up, the system will automatically alert you and end the session.
Cooling-off period
Take a temporary break of 7 to 30 days. Deposits and betting will not be possible during this time, but your account remains active.
Self-exclusion
If you need a long-term break, activate self-exclusion. Your account can be fully suspended for 6 months to 5 years — this is the strongest protection tool available.
Reality check
Receive pop-up notifications at set intervals telling you how long you have been playing and how much you have spent.
Want to activate self-exclusion?
Fill in the details below and let our support team know. You can also make the request directly via 24/7 live chat.
After your request is submitted, our team will review your account within 24 hours.
Stop if you notice these signs
Problem gaming does not always start suddenly — habits change gradually. If you recognise any of the following in yourself, seek help.
- You keep placing more bets to try to recover money you have lost
- You are spending money on gaming instead of paying bills or covering essential expenses
- You are hiding your gaming activity from family or friends
- You are ignoring work, studies or family responsibilities to play
- You feel restless, irritable or anxious when you are not playing
- Repeated attempts to stop gaming have failed
- You are borrowing money or selling belongings solely for gaming
Ask yourself
Answer the questions below honestly. If two or more answers are "yes", please talk to our support team.
- In the past month, have you spent more on gaming than you planned?
- Are people close to you worried about your gaming?
- Do you feel down after you stop playing?
- Have you lied to anyone about your gaming?
- Is gaming affecting your mental wellbeing?
Help is always available
Getting out of problem gaming on your own can be difficult. Reach out through any of the channels below — without hesitation.
ck44 live chat
Bengali-language support is available 24/7. Talk to us openly about gaming limits, self-exclusion or any concern — our team will help you with care.
Email support
Email us for detailed matters. We reply in both Bengali and English. Email address: [email protected]
Family and close ones
Talk openly with a trusted family member or friend. Their support and accountability can make a real difference.
Professional advice
Consult a mental health professional or a behavioural addiction counsellor. This is not a sign of weakness — it takes courage.
Keep your children safe
If a teenager shows interest in online gaming sites, that is a cause for concern. Under ck44's rules, no one under 21 may take part on this site.
Use parental control software on your devices and keep passwords secure. Never leave your ck44 account accessible to minors. If you have any suspicion, notify us immediately via live chat.
Keep gaming as entertainment
Follow a few simple habits to get the best experience from gaming. You can find more information about responsible gaming in our FAQ section.
Set time and money limits before you play and stick to them. Take regular breaks, drink water and rest your eyes. Gaming should never be used as a way to relieve stress or anxiety.